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Innovation Management and Portal Technology with HCL Software

Bring innovation into working processes faster – without building new silos.

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Bring innovation into working processes faster

With HCL Volt MX and the Innovation Portal, PixelMechanics supports companies in implementing ideas, prototypes and digital services faster – without building new silos. The focus is on a concrete starting point: capturing ideas in a structured way, validating them professionally, prototyping them technically and connecting them with existing systems.

Tailor-made solutions for comprehensive integration

HCL Digital Experience offers a versatile platform that integrates seamlessly into your existing tools and services and gives you the ability to create exceptional customer journeys. We adapt this solution to your business goals and improve collaboration and efficiency. Our implementations streamline processes and support you on your path to digital excellence by ensuring that every aspect of the platform contributes to delivering exceptional experiences to your customers.

About HCL Technologies

Founded in 1976, HCL Technologies is a globally leading technology company that has been at the forefront of innovation for over four decades. With a presence in 50 countries, HCL offers a wide range of services, including IT consulting, digital solutions, enterprise transformation and engineering services. Their commitment to driving progress through technology has made them a reliable partner for organizations around the world.

HCL Volt MX

Accelerate your digital initiatives with HCL Volt MX, a leading low-code platform for building multi-experience applications. PixelMechanics integrates HCL Volt MX to help you create engaging apps that connect seamlessly with your customers and employees across all devices. The platform enables the rapid development and deployment of robust, scalable applications with a visual low-code approach. Highlights: visual app development (drag-and-drop tools and pre-built components without extensive programming), multi-experience support (consistent app experiences for mobile, web, wearables and IoT), seamless integration (effortless connection with existing systems and data sources) as well as cloud-native deployment (on-premises or in the cloud, flexible and scalable).

HCL Self-Service Portals

Improve every aspect of your customer journeys with HCL Self-Service Portals. PixelMechanics implements these portals to empower your customers and employees to access information and services independently, transform interactions and foster loyalty, while at the same time improving efficiency and reducing support costs. Highlights: intuitive user interface (seamless, easily navigable portal), personalized content delivery (tailored to user profiles, preferences and behavior), integrated knowledge base (FAQs, guides and resources) as well as secure access management (robust security features and authentication protocols).

HCL Aftermarket Cloud

An exceptional customer journey goes beyond the first sale – it also includes exceptional post-sale experiences that foster loyalty and repeat business. That's why we harness the power of the HCL Aftermarket Cloud to transform your aftermarket services into a seamless part of the customer journey. This cloud-based solution increases customer satisfaction by optimizing spare parts management, service processes and customer interaction. Highlights: efficient parts management (easy tracking and management of spare parts inventory), automated warranty processing (warranty claims with automated workflows), optimized service processes (intelligent planning, dispatching and real-time updates) as well as improved customer engagement (self-service portals for information, support and service history).

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Take the next step towards digital excellence

Are you ready to revolutionize your digital landscape? PixelMechanics is here to support you. Get in touch with us today to learn how HCL Digital Experience – including Aftermarket Cloud, Volt Apps and self-service portals – can be tailored to your individual needs.

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Frequently Asked Questions

What advantages does HCL Commerce offer compared to other enterprise commerce platforms?

HCL Commerce is designed for complex B2B and B2C scenarios with a large product catalog, differentiated pricing and rights logic as well as high transaction volume. Compared to many standard commerce platforms, HCL Commerce offers deeper enterprise functionality, flexible deployment (cloud or on-premise) and native integration into the rest of the HCL suite – while also offering flexible licensing models.

Which HCL Software solutions does PixelMechanics implement?

PixelMechanics implements HCL Commerce, HCL Volt MX, HCL Aftermarket Cloud and HCL Self-Service portal solutions. As a certified HCL partner, we cover the entire project lifecycle.

For which industries and company types are HCL solutions suitable?

HCL software is particularly suitable for the manufacturing industry, the aftermarket sector, B2B commerce and technology companies that need scalable enterprise applications for e-commerce, service and self-service.

What distinguishes HCL Software from other enterprise software providers?

HCL Software offers a broad product range with a strong focus on aftermarket, e-commerce and app development. Compared to SAP or Salesforce, HCL often offers more flexible licensing models with comparable enterprise functionality.

Which HCL products can be integrated with each other and with third-party systems?

HCL Commerce, Volt MX and Aftermarket Cloud are designed for deep mutual integration. Via open APIs and native connectors, all HCL products can be connected with SAP, Salesforce and other systems.

How long does it take to implement an HCL Software solution?

Depending on the product and scope, implementation takes 3–12 months. PixelMechanics plans all projects in clear phases with early usable partial results.

What do HCL Software solutions cost?

HCL products are offered on a usage basis or as an enterprise license. PixelMechanics advises free of charge on the right license structure and creates a complete offer including implementation costs.

Is PixelMechanics a certified HCL partner?

Yes, PixelMechanics is an official and certified HCL business partner with proven implementation expertise in HCL Commerce, Volt MX and the HCL Aftermarket Cloud. Our team has certified HCL specialists.